Privacy Policy

MONKEY TOOLS · Effective November 4, 2026

MONKEY TOOLS operates this digital-products store. This policy explains how information is handled when you browse, create an account, place an order, or contact us.

Information we collect

We collect account email addresses and password hashes; guest checkout name, email and phone number; order and transaction references; payment proof images you submit; and order status and delivery records. We also use essential session cookies to keep you signed in and maintain your shopping cart. Hosting providers may process basic technical logs such as IP addresses and request details.

How we use information

We use this information to operate the store, process and verify orders, provide purchased digital products, prevent abuse, respond to support requests, and send transactional order updates. We do not request your banking password or payment account credentials.

Gmail API and Google data

The store owner authorizes a Google account solely to send transactional order-status emails through the Gmail API. We request the Gmail send permission, not permission to read your inbox. An encrypted OAuth refresh token is stored in our server database to maintain this connection. Customers are not asked to connect their Google accounts. We do not sell Google user data or use it for advertising.

Sharing and storage

Information is processed using our website hosting and email delivery providers as needed to provide the service. We do not sell customer personal information. Payment proof and order details are access-controlled; no online system can guarantee absolute security.

Retention and your choices

We retain order and account records as reasonably needed for service, dispute handling, fraud prevention and applicable legal obligations. You can request access, correction, or deletion where applicable by contacting us. Some records may need to be retained for legitimate or legal reasons.

Contact

For privacy questions or requests, contact us through the support contact shown on this website or reply to a transactional order email if replies are supported.

We may update this policy and post the revised effective date here.